S. Yin Ho
Health IT Entrepreneur & Author
S. Yin Hosecurehost2026-04-14T15:23:29+00:00
April 2026
In this DHCG Disruptive Dose, Mark Bard speaks with S. Yin Ho, Health IT Entrepreneur & Author, about the gap between healthcare technology promises and implementation reality. Ho emphasizes that most digital health failures stem from underestimating change management, workflow disruption, and organizational resistance—not poor technology. She discusses the vendor-buyer disconnect where sales pitches focus on features while healthcare organizations need implementation support, training infrastructure, and realistic timelines. Ho offers practical guidance on evaluating solutions based on deployment track record rather than demo capabilities, ensuring stakeholder buy-in before purchase, and recognizing that successful adoption requires as much investment in people and process as in technology itself.